Delivery Information

When my order ship?

Orders placed by 9AM (GMT +7 - Honai, Bangkok, Jakarta) ship in 24 to 48 hours (not weekends/holidays) Estimate delivery 6 - 15 Days By Air Freight or by Sea cargo.

Which shippers do you use? FedEx, UPS, JNE,EMS or DHL. We ship via Tiki Express, EMS or DHL for less than 50lbs for more than 50lbs we will use DHL, FedEx, EMS or cargo shipping company. We will ship via the TIKI, JNE for domestic order(Indonesian customers). We not allow you to enter your FedEx, UPS or DHL account number into our shopping cart when you are checking out, because we need the correction of your bill address you for shipping to avoid fraud.

Quote Needed? Heavy Items, DHL, EMS postal service, custom shipping when you need a quote for a heavy item (over 50lbs*), EMS Postal Service or custom shipping please go back back and complete your order by following the below steps. After we get your completed order we will then quote you the shipping cost for your approval before we ship & charge your order.